Terms and Conditions
Welcome to Zip Cabs
By accessing this website or booking any services with Zip Cabs, you agree to the following Terms and Conditions. Please read them carefully before making a booking.
1. Our Services
Zip Cabs provides private hire and taxi services to individuals and groups. All services are offered subject to vehicle and driver availability at the time of booking.
2. Making a Booking
Bookings may be made online, by telephone, or via messaging platforms. You are responsible for ensuring that all booking details, including contact information and pick-up location, are accurate and complete.
If you need to cancel or amend a booking, please notify us as early as possible.
3. Fares and Payment
Payment is accepted by cash or card at the time of travel, unless otherwise agreed in advance. Additional charges may apply in certain circumstances, including but not limited to:
- Waiting time beyond the agreed pick-up window
- Cleaning fees where a vehicle is left in an unreasonable condition
- Route changes requested during the journey
Any additional charges will be communicated clearly where possible.
4. Customer Responsibilities
Passengers must be ready at the agreed pick-up time and location. You are responsible for your personal belongings at all times. Zip Cabs cannot accept responsibility for items left in vehicles.
5. Service Limitations and Liability
Zip Cabs will make every reasonable effort to provide services on time. However, we are not responsible for delays caused by traffic conditions, weather, road incidents, or other factors outside our control.
To the extent permitted by law, Zip Cabs accepts no liability for loss, damage, or inconvenience arising from such circumstances.
6. Data Protection and Privacy
Any personal data provided to Zip Cabs will be processed in accordance with our Cookie and Privacy Policy.
7. Changes to These Terms
Zip Cabs reserves the right to update or amend these Terms and Conditions at any time. Any changes will take effect once published on this website.
Contact
If you have any questions about these Terms and Conditions or our services, please contact us directly.
