Cookie and Privacy Policy
Our Commitment to Your Privacy
At Zip Cabs, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you use our website.
Cookies
The Zip Cabs website uses Google Analytics 4 (GA4) to help us understand how visitors interact with our website and to improve its performance and usability.
GA4 uses cookies and similar technologies to collect anonymised usage data, which may include:
- Pages viewed and time spent on the site
- General location data (such as city or region)
- Device, browser, and operating system information
This data does not identify you personally. IP addresses are anonymised, and the information is used solely for statistical analysis and website improvement. We do not use GA4 data for advertising, remarketing, or profiling.
Managing Cookies
You can control or disable cookies at any time through your browser settings. You may also opt out of Google Analytics tracking by using Google’s browser add-on.
Personal Information We Collect
We only collect personal data that you voluntarily provide to us, such as when submitting an enquiry or making a booking. This may include your name, contact details, and journey information.
How We Use Your Information
Your personal data is used only for the purposes of:
- Responding to enquiries
- Managing and confirming bookings
- Communicating with you about your requested service
We do not use your data for marketing.
Data Sharing
We do not sell or share your personal data with third parties. Information is only disclosed where necessary to fulfil your booking or where required by law.
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
GDPR Compliance
Zip Cabs complies fully with the UK General Data Protection Regulation (UK GDPR). You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data where appropriate
Contact Us
If you have any questions about this policy or how your data is handled, please contact us directly.